Flexible, On-Premise UC

We offer Avaya IP Office with unified communications, contact center, and more.

SkyComm Connect

Avaya IP Office

Elevate your small business with enterprise capabilities.

At last, you can operate like a big enterprise on a much smaller investment. IP Office is a flexible communications system that can grow along with your business. This award-winning, small-biz system is used by more than two million organizations globally. The Tolly Group found it costs up to 25% less than rival systems. It’s so robust. You could support up to 3,000 users in 150 unique locations with ease. In short, it’s a single, stackable, and scalable solution for growing companies.

Avaya IP Office uses VoIP, digital or analog devices, or a combo of all three to energize your staff. It unifies all communications and lets your employees manage messaging on their device of choice: from a laptop, mobile phone, or tablet to an office phone, desktop computer, or home phone. IP Office includes features for highly mobile workers. It integrates seamlessly with popular desktop apps to raise productivity, promote collaboration, and improve service. Let’s accelerate your business today with Avaya IP Office.

Advanced Capabilities

With IP Office, we support your communications in the cloud, on your premises, or even with a hybrid deployment. We also let you migrate from one to the other when the time is right for you.

Unified Communications

We’ll unite your communications and your entire team.

Your staff is only as effective as the communication system they are working with. Fortunately, our team can help yours be more efficient, day-in and day-out, which means your business can be more successful, year-in, and year-out. SkyComm Connect will provide complete installation and programming of a unified communications system. This is the complete package that seamlessly unites voice, video, SMS, conferencing, web meetings, the contact center, and even faxes. Most of all, it unites your team with a secure system they can rely on. In fact, we will deliver stellar support any time you need help or troubleshooting.

Having unified communications in the District of Columbia, Virginia, or Maryland helps your staff save time and energy. After all, when all your comm systems run in harmony, so do your people. Down the road, as your business grows, we help your communications evolve with the changing needs of your business.

Contact us for unified communications in the District of Columbia, Maryland, or Virginia today.

Count on us for advanced and integrated services.

  • Web video conferencing
  • Voicemail-to-email
  • Fax-to-desktop
  • Instant messaging
  • Call recording
  • Employee presence detection
  • And more

Business Mobility

If your staff isn’t connected, your company is out of touch.

Our mobility solutions help your team make faster decisions, answer client inquiries, and close more sales. With us, your team can conduct business anytime, outside the office or the country.

Mobility Benefits

  • Productivity: Answer a request away from your desk.
  • Service: Check messages and return calls anytime.
  • Freedom: Coach staff and give support on the go.
  • Access: Keep experts in the field connected.
  • Safety: Empower security to call for help.
  • Savings: Spend less time/money on admin tasks.

Advanced Features

  • Ring Synch: Route all calls to your office and mobile.
  • Telework Mode: Make/take calls like you're at your desk.
  • Message Me: Send/get messages from a central mailbox.
  • Conference Now: Hold meetings with a set dial-in number.
  • Network Login: Work at a branch with home-office access.
  • Wireless Headset: Let staff moves around the building on a call.

Contact us for business mobility in the District of Columbia, Maryland, or Virginia today.

Contact Center

Let’s boost manager productivity and customer satisfaction.

A high-tech call center can do all this and even give your CFO lower phone costs. All of which expands your capabilities and elevates your image. Our call routing application offers conditional ‘if/then’ call distribution. So, managers can choose whether inbound calls connect with the first available agent, the least busy rep, or one with unique skills that match the customer's needs. Meanwhile, our IP-powered apps will energize each contact with customers. You will be empowered to rapidly share info and collaborate in real-time, on any device, anywhere, and anytime.

Link customer service reps to your customer databases,  access status updates in helpful apps, and tap many resources within your network. Altogether, a modern contact center will improve communications and maximize efficiency. Ask for a free demo today.

Contact us for a contact center demo in the District of Columbia, Maryland, and Virginia today.